FAQ's

If you have any general or order related queries you can get in touch with us by emailing at:

[email protected]

Yes we do, Siltch uses payment system secured through SSL Certificate. This means all of your card details are safe and secure. Futher, if there is no SSL Available then this payment system won't allow digital payment.

You can make payments using visa or debit cards. We have different card payment options available including Mastercard, Visa and American Express etc.

We deliver our  products through various delivery methods such as local post or premium post depending on the shipping option available. Furthermore, some of our logistic supplier provide tracking and in case shipment tracking is not provided and you don't get the order then get in touch with us at [email protected] and we will raise the issue with the concerned partner to give you an update.

Yes, we offer free returns and provide money back guarantee. For further details read this.

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